100% Buyer Protection assured. Our Return policy is more FRIENDLY.. you would appreciate for sure.
Returns and Replacements:
Any product shipped by us can be returned up to Ten (10) days from receipt of the item(s), subject to conditions detailed hereafter.
Conditions for return:
- Every product is checked by our expert team before we dispatch to you. Yes. We receive from sellers first, make sure you get what you order for! Hence, there is no chance that you get the different product!
- Further, returns can be accepted only when it is damaged via Shipping. Though, we take utmost care to ship – there may be instances it get damaged. Don’t worry – we will replace.
- All items must have the original packing and label and to be returned in the same conditions as delivered by the Company.
- Any item returned showing signs of wear or tear, altered, resized (by anyone / entity other than the Company) or damaged in any other manner shall not be accepted for return.
- All requests for return of product have to be communicated to us within 24 hours from the delivery time. No return requests will be processed if we were informed after the specified time.
- To return an item, please raise a ticket and you will get instructions on how to return the product.
- The product to be returned has to be neatly packed in a box in which it came with to and from address clearly written on the box.
- For the return shipping cost, the customer will get a Rs.70 store voucher which can be used on our Web Site for future purchases.
You will receive a store voucher in your email within 5 days of receipt of return. Store voucher will be valid for next One (1) month. You can use this voucher to buy any of our products on our web store. The refund store voucher will be limited in value to the amount paid by you (any discount availed will not be included in the amount).
You can choose either our store voucher or money refund; it is absolutely your choice. In such cases, where you request for refund as money, you may need to provide further bank details to initiate the refund, which will happen within 7 – 10 working days.